Terms and Conditions
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorized use of this website may give to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without CMOE’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America and Utah.
Assessments and Surveys
Online: CMOE will issue a refund for any assessment, survey, or diagnostic tool that has not been opened or activated and returned within thirty (30) days. Requests must be accompanied by a copy of the original invoice. All online assessments, surveys, and diagnostics tools must be completed within 90 days of purchase.
Paper Based: CMOE will issue a credit for any assessment, survey, or diagnostical tool that has not been opened and returned within (30) days minus a 20% restocking fee. Requests must be accompanied by a copy of the original invoice.
On-Demand, Self-Paced Learning
CMOE will issue a refund for any on-demand, self-paced learning program or experience that has not yet been opened or activated within 30 days from date of purchase. Learning programs or courses that have been opened, activated, or completed are not be eligible for a refund.
Subscription Based Learning: To cancel subscription based learning (such as the All-Access Digital Learning Pass) do the following:
1. Visit your CMOE Store Account and login to your account if you have not already done so.
2. After logging in click the “Subscriptions” tab to view your active subscriptions.
3. Click the “Cancel” button and proceed with any on-screen instructions to cancel the subscription.
If you have trouble completing these steps, please contact us directly for assistance.
CMOE will issue a full refund for any live-virtual sessions (single user) that are made with more than 21 days advanced notice and received by phone or email. Cancellations for live-virtual sessions (single user) with less than 21 days of notice will not be granted a full refund. If for any reason you fail to attend, you will be liable for the entire program fee.
CMOE will grant single user registrants a one-time option to transfer to another program or course of the same or lesser value within thirty (30) days of purchase. Courses that have been opened, activated, or partially completed are not eligible for transfer.
Satisfaction Guarantee by CMOE
We are grateful that you have selected CMOE for your learning and development needs. We stand behind the quality and research of our learning experiences. Our goal is to accommodate your needs as best we can. If for some reason you are not satisfied with a program, workshop, or learning experience purchased through CMOE, at our discretion, we will make it right, provide you with a credit toward a comparable program, or provide a refund. Please contact us directly if you have questions or concerns regarding our policies by calling +1 888-262-2499.